Can I modify or cancel an order that I have just placed?Updated 4 months ago

To ensure you receive the best possible service, your order is processed very quickly by our order preparation team.
Once your order has been confirmed, the preparation and shipping process starts immediately, and our Customer Service team will unfortunately not be able to stop it.

However, you can of course refuse the parcel upon delivery or exercise your right of withdrawal once you have received your order.

To find out how to proceed, we invite you to consult the following article:
“I no longer wish to receive my order. How can I withdraw?”