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How can I collect points and benefit from vouchers?Updated 4 months ago

International : 

Once you join the Kusmi Klub, every euro spent on our website or in one of our boutiques allows you to collect 1 point.

🎁 How do vouchers work?

Your points are converted into loyalty vouchers:
👉 Every 70 points, you receive a €5 voucher.

Example:
You collect 40 points with a first purchase, then 45 additional points with a second purchase.
Your total reaches 85 points:

  • 70 points are converted into a €5 voucher,

  • You still have 15 points remaining on your account.

⏳ How long are points valid?

Your points are valid for 12 months from your last purchase made while logged into your account.
They are automatically converted into a voucher as soon as the 70-point threshold is reached.

ℹ️ Important information

  • If you use a loyalty voucher, you collect points only on the amount actually paid.
    Example: for a €45 purchase using a €5 voucher, you pay €40 and therefore collect 40 points.

  • Vouchers cannot be applied to shipping costs on online orders.

  • However, shipping costs do allow you to collect points.

Our customer service team remains at your disposal should you have any questions about your loyalty program.


USA : 


Once you join the Kusmi Klub, every euro spent on our website or in one of our boutiques allows you to collect 1 point.

🎁 How do vouchers work?

Your points are converted into loyalty vouchers:
👉 Every 100 points, you receive a $5 voucher.

Example:
You collect 70 points with a first purchase, then 45 additional points with a second purchase.
Your total reaches 115 points:

  • 70 points are converted into a $5 voucher,

  • You still have 15 points remaining on your account.

⏳ How long are points valid?

Your points are valid for 12 months from your last purchase made while logged into your account.
They are automatically converted into a voucher as soon as the 100-point threshold is reached.

ℹ️ Important information

  • If you use a loyalty voucher, you collect points only on the amount actually paid.
    Example: for a $45 purchase using a $5 voucher, you pay $40 and therefore collect 40 points.

  • Vouchers cannot be applied to shipping costs on online orders.

  • However, shipping costs do allow you to collect points.

Our customer service team remains at your disposal should you have any questions about your loyalty program.

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