MY POINTS
How can I collect points and benefit from vouchers?
International :. Once you join the Kusmi Klub, every euro spent on our website or in one of our boutiques allows you to collect 1 point. Your points are converted into loyalty vouchers:👉 Every 70 points, you receive a €5 voucher. Example:You collect
How can I use my points?
International :. As soon as you reach 70 points, they are automatically converted into a €5 loyalty voucher, valid for 3 months from its date of issue. ✨ Earn more points at once?If you reach 140 points, you will automatically receive a €10 voucher.
How long are my points valid?
International :. Your Kusmiklub points are valid for 12 months from your last purchase, provided you were logged into your loyalty account at the time of purchase. 🎁 Conversion into a voucherWhen your points are converted into a voucher (every 70poi
How can I check my points balance?
You can check your points balance at any time, either:. 🛍️ In a Kusmi Tea boutique: at checkout, simply provide the email address linked to your KusmiKlub account. 💻 Online: log into your account on www.kusmitea.com to view your points balance dire
Can I earn points when shopping in Kusmi Tea boutiques abroad?
Yes 😊 The Kusmiklub is valid in several countries: France, Germany, Austria, and the United States. You can enjoy your Kusmiklub benefits on the following websites:. France: https://www.kusmitea.com/fr. Germany: https://www.kusmitea.com/de. United S
I made a purchase on your website, but the points corresponding to my order do not appear in my points balance. What should I do?
After placing your order, your Kusmiklub points (€1 spent = 1 point) are automatically credited to your account once your parcel has been shipped. If you notice any issue or if your points do not appear, no worries 😊Our customer service team will be
I made a purchase in a boutique, but the points related to this purchase do not appear in my Kusmiklub account. What should I do?
After a purchase in one of our boutiques, your Kusmiklub points are usually credited to your account within 24 hours. If you notice that your purchase has not been added, no worries 😊Simply contact our customer service team and provide a copy of you
I joined the Kusmiklub in a boutique and would like to track my points balance online. How should I proceed?
If you made a purchase in one of our boutiques, your points will be linked to your Kusmiklub account, provided that your registration has been fully completed 😊. If you already have a customer account on our website (using the same email address as
How can I get my premium reward?
International :. As soon as you reach 350 points earned during the year, you unlock a gift 🎁:you can choose between an Organic Kusmi Infusions Gift Set or an Organic Kusmi Discovery Gift Set, depending on stock availability. 🛍️ In our boutiques. To